No Refund Policy
We have a NO REFUND Policy which allows you, our client, the option to return your purchase for another item or return your purchase for a store credit within (10 days of the in-store purchase) (30 Days online purchase to accommodate for shipping time) if the receipt is included and tags are attached. All bras, panties, swimsuits, hosiery products and shapewear products purchased instore are final sale. You can understand why, as we continue to keep you, our clients, happy and healthy by providing clean and safe products.
All sale items are final sale and can not be returned.
Your client satisfaction is our number one priority so, if you do have any questions or concerns about our policy, all you need to do is ask. We will gladly hear you out, and ensure you are satisfied.
We understand that purchasing bras online without an in-store fitting may result in an improper fit. If you are dissatisfied, please return eligible items within 30 days of the purchase date for an exchange or store credit. We have a strict NO Refund policy. Eligible return items must be unworn, unwashed, undamaged and have original tags attached.
Shipping charges are not refundable, clients are responsible for return/exchange shipping charges.
Online orders will be processed within 2 business days. Canadian orders are shipped by Canada post. You will receive an email with tracking information if applicable.